The Paula Urban Velocity are an on-trend pair of women's casual boots that feature high quality leather uppers and secure fastenings.
We offer free delivery within the UK (excluding Channel Islands) on all orders above £50. For any orders less than £50, we charge a standard delivery rate of £2.95. Next day delivery is available on selected products, which is highlighted upon a colour and size being selected. We also offer delivery worldwide (with a few exceptions).
WEB ONLY products
We are pleased to be able to offer an extended range on our website. Unfortunately we are unable to offer our full range of delivery options for these products or orders containing these products.
Delivery Options for web only products
1) We are able to offer delivery to any UK address or to one of our stores for collection
2) We are unable to offer a Collect + delivery, express delivery or international delivery.
Our returns policy is within 365 days of receipt. If you are not completely satisfied with your product(s) we are more than happy to provide a refund or exchange. Please ensure your product(s) are in original unworn condition.
We accept most major credit and debit cards as well as offering alterntive payment methods such as Pay Pal.
We take online security very seriously and to ensure we provide you with a safe and secure environment we have a 256-bit SSL certificate to encrypt you personal details when supplying the data to our 3rd party payment providers.
We do not hold or record any sensitive information such as your card details to ensure we are PCI complaint.