This policy was updated in May 2018.
1) What Personal Data do we use
Information you give us
Information we may collect
2) How and why do we use your Personal Data
We will use your personal data for the following purposes:
Contractual and Sales Purposes
3) Our legal basis for using your personal data
In order to process your personal data for the purposes outlined above, we rely on the following legal bases: -
We may in certain circumstances ask for your consent to use your personal data. If we do, we will make it clear that we are asking for your consent, as this is the legal basis we intend to rely on for using your personal data.
We will only ask for your consent if necessary. If you do not provide us with consent when we request it, or if you later withdraw your consent, we will not rely on our legitimate interest to use your personal data in this way.
Should you wish to withdraw your consent, you can do so at any time by contacting our customer service department on 0161-694-7680 or emailing us at email@example.com. You can also unsubscribe to any newsletters we may send you.
We will use your personal data to fulfil a contract between us and you as a customer or supplier. This is separate legal basis which applies when you buy a good or a service from us.
Legitimate interest is a lawful basis for processing personal data. Our legitimate interest for using your personal data is so that we can:
4) Disclosure of your personal data
We may share your personal data with any member of our group. We may also share your personal data with selected third parties including: -
We may disclose your personal data to third parties: -
5) Data Security
We have put in place appropriate security measures to prevent your personal data from being lost, stolen or accessed in an unauthorised way. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties that have a need to know. They will only process your personal data when instructed to do so by us, and they are subject to a duty of confidentiality.
6) Data Retention
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting or reporting requirement.
By law and for tax purposes, we have to keep basic information about our customers for six years after they cease being customers.
In some circumstances we may anonymise and/or delete your personal data. In some circumstances, you can ask us to delete your data - see 'Right to be forgotten' below.
7) Your Legal Rights
There is no statutory obligation on you to provide us with your personal data. When entering into a contract with us, you may be required to provide your personal data, so we can fulfil our obligations as part of the contract.
You do have a number of legal rights when it comes to your personal data. You have the right to: -
Request access to your personal data. This enables you to receive a copy of the personal data we hold and to check that we are lawfully processing it. If you require any further copies, we reserve the right to charge a reasonable administrative fee.
If you do require details of the personal data we hold for you, please make your request in writing to the contact details below. Please specify in as much detail as possible the information you require.
Right to be forgotten. You have the right to ask us to delete or remove all personal data that we hold. You also have the right for us to delete or remove your personal data where you have exercised your right to object to processing, where we may have processed your information unlawfully. As part of your request, include details of the information you would like us to delete and why. Please note, we may not always be able to comply with your request for specific legal reason which will be notified at the time of request.
Right to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something which makes you want to object to processing on these grounds. In some cases, we may have compelling legitimate grounds to process your information which override your rights and freedoms.
Right to object to direct marketing. If you object to our use of your personal data for direct marketing, please contact us using the contact information set out below so that we can process your request.
Request to restrict. You have the right to restrict how we use your personal data, where it is feasible. This means we will only be able to use your personal data to carry out certain actions. If you wish to do so, please specify exactly what is required.
Request the transfer of your personal data to you or a third party of your choice, where it is technically feasible. You have the right to receive your data in a commonly used, electronic format. If you wish for us to transfer your data, please contact us using the contact information below. Please note that your exercise of this right would not require us to delete your personal data.
Withdraw consent at any time where we are relying on consent to process your personal data that we hold. This will not affect the lawfulness of any processing of data carried out before your withdrawal of consent. It must be noted, if you withdraw your consent, we may not be able to provide certain products to you.
8) Changes to this Policy
9) How to make a complaint
If you wish to make a complaint about the way we use your personal data, please contact us using the contact information below.
Upon receiving your complaint, our Data Protection Officer will deal with this.
If you feel we have not dealt with your complaint, you have a right to to make a complaint to the ICO (Information Commissioner's Office). This is the Government's supervisory authority for matters relating to data protection. They can be contacted on their helpline 0303 123 113. For further information on the ICO, please visit https://ico.org.uk
10) Contacting Us
Should you have any queries about your personal data or have any questions on this policy, you can contact us in the following ways: -
By email: firstname.lastname@example.org
By phone: 0161 694 7680
By post: Shoetique, 185 Ashley Rd, Hale, Altrincham, Cheshire, WA15 9SQ