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FREE UK DELIVERY ON ORDERS OVER £50

Coronavirus: An Update to our Customers

To our loyal customers,

We hope you and your families are keeping safe.

As the Coronavirus outbreak continues to have an impact on our lives, our team are continually making small changes to protect the health and well-being of all our staff and customers.

Our website remains open so you can continue to shop with us online and we will do our best to lift spirits and keep a positive outlook over the next few weeks.

As always, we will do everything to keep your experience with us as easy and stress-free as possible. We hope with the sunnier times ahead, you can still step into the sunshine in style.

Thank you for your continued support.

Best Wishes,

The Shoetique.co.uk Team.

Website Orders

Our website is still running as usual, meaning you can still browse our collections from the comfort of your sofa.

We’re continuing to offer free UK Standard Delivery on all orders over £50. Next Day Delivery is also available at a reduced cost of £2.99.

Staying In Touch

For everyone's protection, our Customer Services team are now working from home, but you can still reach out to them with any queries by simply calling 0330 166 7680 or you can send us an email via help@shoetique.co.uk.

Returning Parcels

We hope you love your new purchase from Shoetique.co.uk, however if you’re not completely satisfied, we’ve made things a little easier by extending our returns policy from 35 days to 365 days.

We do expect that any items returned to us are undamaged, in an unworn condition, and accompanied with any original packaging. Visit our Returns page to find further information.

How Are We Keeping Safe

To keep our colleagues and customers safe, we’ve introduced numerous measures to comply with government guidance, enabling us to continue providing our customers with the same high standards of service.

To ensure everyone can safely adhere to strict safety guidelines, our distribution team is currently operating with the minimum number of employees possible, meaning they can safely work in isolation from one another. The team have each been supplied with hand sanitiser, and are provided with frequent breaks throughout the day to ensure they can wash their hands. We’ve also increased the intensity of cleaning within our warehouse and are regularly disinfecting high-usage areas.

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