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0800 849 7000

About Us

Shoetique.co.uk About us - Our History

Our History...

Shoetique are an Award-Winning Company after winning the Independent Footwear Retailer of the Year Award at the highly prestigious Drapers Footwear Awards in June 2015.

With a reputable presence online and independent footwear shop based in Hale Cheshire, Shoetique have taken their 30 years' worth of experience in the footwear industry to bring you the highest quality shoes with customer service that always puts you first.

Our store in Hale opened in 1992 and we are one of the longest serving businesses in the area. We finally ventured into the online world in 2009 and are now proud to have an Award-winning website.  We are also recognised as the No 1 Footwear Retailer in the UK by Trustpilot, the leading independent review site in the UK.  This is based on over 10,000 independent customer reviews Trustpilot have collected on our behalf.

Shoetique.co.uk our online presence

Shoetique Online...

Our adventure into the online world started in May 2009, opening a shop on Amazon where we quickly started to build our positive reputation up. This resulted with us being recognised as a top seller with an anverage customer feedback rating of 99% from over 100,000 transactions.

 We launched Shoetique in November 2009, looking to set ourselves apart with our friendly and personable service. After a few years of learning what our customers love we re-launched Shoetique to become a fully responsive site, meaning shopping on your tablet and mobile was more enjoyable than ever before!

We also have two sister websites that we launched in 2013 - Slippertique and Wellytique as well as our store on eBay and Amazon where 100% customer satisfaction is our number one with every order.

5 Star Service...

Customer Service is vitally important to us and we are constantly looking at ways we can improve our service.  Everything we do is focused around delivering a 5-star service our customers can trust, aiming to make your online shopping experience as seamless and as easy as possible.

We are currently rated the No1 footwear retailer in the UK by Trustpilot, the most comprehensive independent customer review site in the UK.  Every customer who shops with us is asked to leave us feedback and we currently have a Trustscore rating of 98% from over 8,000 independent customer reviews.  We also have 4.9/5 rating on Reviews.co.uk.

our shop...

Our store is located in the 'Old Bank' on Ashley Road in Hale Village.  If you are in the area, please drop in and say hello.

Opening Times:

Mon-Fri 10.00-17.30 and Saturday 09.30-17.30

You can also have your shoes delivered to the shop if you know you will be nearby. Simply select Collect In Store when you put your order through and we will be happy to get them sent there for you to try on and pick up.

Shoetique.co.uk our customer service team

Getting in touch...

We have a very friendly and personable customer service team, if there's anything at all we can do for you or if you have any suggestions about shoes you would like us to stock, please get in touch. We'll be very happy to hear from you.  Furthermore if you're ever in the area, please come to our store.  Our store team would love to meet you!

Our team our open Monday-Friday (9am-5pm) and can be contacted freephone on 0800 849 7000 or you can email us at info@shoetique.co.uk.