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5-Star Rated Service

We have a genuine 5-Star Rated Service

Customer Service is vitally important to us.  We take pride in offering a high level of service however you shop with us, whether it is in our store or online via our website.

We have a 5-star rated service as evidenced by Trustpilot, the most comprehensive review site in the UK.  We are ranked 2nd of 165 Footwear Retailers with a Trust Score of 98%.  This is based on more than 15,000 independent customer reviews Trustpilot have collected on our behalf.  These are all from customers who have shopped at  Every customer who shops with us will receive a feedback request.  You can view these reviews by clicking here.

Shoetique are one of a few UK companies to become a Google Certified Shop, and to have a 4.9 out of 5 rating from over 3,000 reviews.  To become a Google Certified Shop Google has undertaken a number of stringent checks on our site, with a key focus on customer service and reliable delivery.  Shoetique customers will also have the added benefit of up to £1,000 purchase protection, in the likely event you'll ever need it!

We also have a 98% feedback rating on our Amazon store from over 100,000 transactions.  Our current rating on our Ebay store is 100%.  You can view these reviews on the link above too.