Order before 8pm Monday to Friday for Free Next Day Delivery
We offer Free Delivery & Returns on all UK orders. If you spend over £40 you will get Free Next Day Delivery, orders below £40 will be sent on a free 2-day delivery service.
We dispatch all orders placed before 8pm Monday to Friday the same day. We use Royal Mail who also deliver on Saturdays.
Special Delivery Guaranteed
Please note: Orders requiring Special Delivery should be placed before 3pm to Guarantee next day before 1pm/9am. (Monday to Friday ONLY)
Order on a Saturday for delivery on a Monday
Orders placed between Friday 8pm and Saturday 3pm will be dispatched on Saturday for delivery on Monday (if your order is above £40, if order is below £40 delivery will be Tuesday)
Orders placed between Saturday 3pm and Monday 4pm will be dispatched on Monday.
Delivery Process - Making it as easy as possible!
Our aim is to get your shoes to you as quickly as possible and delivered first time. To do this we have made the delivery process as easy and seamless as possible.
Free Next Day Delivery - All UK orders over £40 are sent on a next day delivery service. Orders below £40 are still quick, they are sent on a 2-day service!
Same day dispatch - Place your order before 8pm Monday to Friday and we'll dispatch your parcel the very same day, for delivery the following day.
Orders placed at the weekend - All orders placed before 3pm on a Saturday will be dispatched on a Saturday for delivery on Monday (if you're order is above £40). Orders placed between Saturday 3pm and Monday 4pm will be dispatched on Monday.
Text Updates - If you provide your mobile number, Royal Mail will text to update you on on the progress of your delivery
Full Royal Mail Tracking - You will receive a tracking number with your order dispatch email, enabling you to track your parcel each step of the way
Convenient Delivery Address - You can leave a more convenient delivery address i.e. work address to make sure you get your parcel
Safeplace - There is a specific section in the first page of the checkout process to leave a safeplace i.e. lobby or neighbour
Delivery Monday to Saturday - If you want delivery during the weekend, Royal Mail also deliver on Saturdays. To get Saturday delivery ensure you order before the relevant cut-off times. For orders £40+ place your order before 8pm on a Friday. For orders less than £40 place it by 4pm on Thursday.
If you have any questions regarding delivery please call our Customer Service team on 0800 849 7000 or email us at email@example.com.